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In re Sears Holdings Management Corp.
In the middle of 2009 the Federal Trade Commission filed a complaint against Sears Holdings Management Corporation (SHMC) for unfair or deceptive acts or practices affecting commerce.〔''(In the Matter of Sears Holding Management Corp.'', (F.T.C. 2009) ("Complaint") )〕 SHMC operates the sears.com and kmart.com retail websites for Sears Holdings Corporation. As part of a marketing effort, some users of sears.com and kmart.com were invited to download an application developed for SHMC that ran in the background on users’ computers collecting information on nearly all internet activity. The tracking aspects of the program were only disclosed in legalese in the middle of the End User License Agreement. The FTC found this was insufficient disclosure given consumers expectations and the detailed information being collected. On September 9, 2009 the FTC approved a consent decree with SHMC requiring full disclosure of its activities and destruction of previously obtained information.〔(Press Release, FTC, ''FTC Approves Final Consent Order Requiring Sears to Disclose the Installation of Tracking Software Placed on Consumers’ Computers'', (Sept. 9, 2009) )〕
==The case==
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